Customers book one of your menus to have the luxury of not having to do anything. So you have to take care of everything: from the shopping part and all the way until the storage before you leave.
At what time should I arrive at the customer’s place?
The day before the event, you will receive the costumers’ details.
Be aware that some customers will not be available early at their home (for example if they work late). You will then have to be flexible and in some cases do the upstream of the preparation at your workplace before arriving at the customer’s home. On average, the chefs arrive 2hrs before table service.
What should I bring? Equipment, tableware?
It is your duty to bring the ingredients and all the missing equipment, as well as setting up in the kitchen and prepare the on-site menu.
Salt, pepper, oil, spices, bread, etc … Do not leave anything to chance. If the customer pays for a Chef at home, he should not have to go out to buy bread!
The serving dishes will affect the quality of your set-up a lot. To ensure optimum quality, please check which tools, dishes and equipment are required for the job. Don’t let your reputation depend on serving the dishes of a customer!
To save you any unpaid services and billing problems, it is important to liaise with us: My Home Chef is here to help!
How should I deal with the clients?
Once the guests have arrived, it will be important to create a friendly and professional atmosphere. Upon arrival of the guests, it is important to introduce yourself and before serving, talk a little about your background and the dishes. You will serve the dishes.
Who does the service?
The service is included in the price you specify for each menu from your space “My Menus”. It’s up to you to manage the service; it is not the responsibility of the customer (unless explicitly requested by the client). If you need the help of a waiter (for example if the number of guests is high), it has to be included in the menu price.
Who does the dishes?
You! A key element that recurs in the positive ratings given to your services the next day by customers is “My kitchen is cleaner than when I left it to the Chef”.